Supracube Neocube

The site supracube.com is a French website. It has been around for many years. Thousands of satisfied licents. All prices are inclusive of postage. You can find all our products on the page https://www.supracube.com/boutique.htm

General Terms and Conditions for en.supracube.com


Preamble - Vendor ID

These conditions indicate the following in particular:

The means of reproduction and archiving of these terms
The website disclaimer supracube.com
The general conditions of use of supracube.com
The essential characteristics of the goods offered
The different steps for the conclusion of the contract online
The technical means for identifying and correcting errors in data entry
The proposed languages
Archiving procedures and access to contract
The way to view professional and trade rules to which the seller intends to submit
Legal and contractual guarantees
Deadlines, costs and delivery terms
Monitoring the delivery and cost of remote communication techniques
The price
The terms of payment and the security means
Details on the procedures for exercising the right of withdrawal,
The contract duration and validity of the price.


The supracube.com website is a service by
Reynald Guyon
8, St. Louis Aragon
14160 Dives-sur-Mer
Company number: 80986530600017
Phone: 0231914284 to 0675209646
Email: msml01@aol.com

It is specified that the present conditions exclusively govern the sales, supracube.com, magnetic bead games.

These conditions are for a consumer who has full legal capacity. These conditions apply to all orders you will spend on this website.

We do our best to satisfy you. On this website we present all the essential characteristics of the goods. We will be attentive to the comments you send us (via email or mail)

These terms and conditions are presented in French.
We also offer an English version of our site governed by the same general conditions in French.

1 The different steps for the conclusion of the contract online

1.1 Controls

Internet: supracube.com

You make your selection by browsing the pages of our site. Your selections are added in your cart when you click 'add to cart'. At any time during your visit to our site, you can validate your order by clicking 'Buy'.

You can also order:

By mail and by bank check with a copy of your completed order form available soindu slip on supracube.com/cheque.htm page.


1.2 Contract Validation

When you click on 'Buy', a confirmation message appears. It summarizes all the selected products and options.
You must check in this order form all transmitted information, including all relevant information on delivery (delivery address, security code, phone ...)
To continue your order, you must click 'pay my order'.
After payment to the secure server (see '' Payment ''), an acknowledgment appears. It confirms the registration of your order and informs you that a confirmation email will be sent as soon as possible.

1.3 The technical means of identification and correction of errors

You have at any time the option to identify and correct your mistakes when entering your data. When you discover an error after the conclusion of the contract, you must contact us as soon as possible in order to make the amendments necessary for the smooth running of your order (By phone on February 31, 91 42 84 or June 75 20 96 46 and email msml01@aol.com)

2. The terms and archival access to the contract

We realize archiving of contracts, purchase orders and invoices on a reliable and durable.

You have a right of communication to these documents for orders of a superior or equal to 120 €.

3. The legal and contractual guarantees


3.1 Legal Guarantees

In accordance with the legal provisions relating to the conformity of the contract, materials hidden defects (available in Annex 1 of the present conditions, click here), we will refund, repair or exchange all seemingly defective product, damaged or damaged or not corresponding to your order.

We also refund the full cost of return on presentation of receipts.

3.2 Contractual guarantees

Products purchased on supracube.com can give rise to a contractual guarantee. In the case of a defective product please refer to the Legal guarantees.


3.3 Liability

We do our best to satisfy you. We are responsible for the proper execution of these terms Nevertheless our responsibility could not be committed due to a fortuitous event of a force majeure, the unpredictable and insurmountable a third contract (out of stock at supplier) or due to non-compliance of the product to foreign law in case of delivery to a country other than France.


4. Delays, costs and delivery terms

4.1 Terms of delivery

We will deliver the products to the address specified in the order form.

4.2 Delivery time for France

We will deliver within 48 hours after the first business day following the day of your order (example: you order on a Friday, the next business day, on Monday, you will receive your order on Wednesday). Subject to the smooth operation of the postal services.

In case of delay in delivery we will notify you by e-mail as soon as possible and we will propose a new date.

4.3 Delivery time for the rest of the world

We will arrange the shipment of your order no later than the first business day following the day of your order (example: you order on a Friday, the next business day, on Monday, your order will be shipped Monday). Subject to the smooth operation of the postal service, you will receive your order between 3 and 10 days after shipment.

In case of delay in shipment, we will notify you by e-mail as soon as possible and we will propose a new date.

4.4 Shipping costs

Delivery charges are offered

4.5 Monitoring the delivery to France

All orders to France has a tracking number provided to you upon confirmation of your order ships. You can call us with any questions regarding your delivery (02 31 91 42 84 or 06 75 20 96 46)

4.6 Monitoring the delivery to the rest of the World

Orders starting from France to the rest of the world does not have any tracking number. If your order has enserez informed you upon confirmation of your order ships. You can call us with any questions regarding your delivery (+33 231 91 42 84 or +33 675 20 96 46)

5. Prize

The prices of our products are indicated in euros all taxes included (French VAT and other applicable taxes). They include in your order processing fee. Remember, the shipping is offered.

If you request a delivery outside French territory, your order
may be subject to taxes and customs duties when it arrives at its destination.
The payment of such fees and these fees are your responsibility and we encourage you to check with the relevant authorities in your country. You should also check the possibilities of import or use of the products you order us in the destination country.

6. Payment terms and means of securing

6.1 Payment


You have several payment methods to pay for purchases on supracube.com

By PayPal:

- Or by credit cards: Visa, MasterCard, American Express, other credit cards and other payment cards.
:
Payment is made to choices about secure banking servers of our partner paypal.fr. This implies that no banking information concerning you is transmitted via our website.

Payment by credit card is perfectly secure; Your order will be recorded and confirmed upon acceptance of payment by the bank you choose.

With PayPal your financial information is never shared with supracube.com. In fact, PayPal encrypts and protects your card number. Pay online by simply indicating your email address and password.

By Cheque :

By sending your order form available on the page and supracube.com/cheque.htm your payment by check or postal order payable to Reynald Guyon.


6.2 Security

Payments via our website are the subject of a security system. We have adopted the SSL (Secure Soket Layer) to encrypt credit card details. To protect yourself against a possible intrusion, we do not store credit card numbers on our computer servers. Bank card numbers are processed by paypal.fr that returns us an authorization number.


6. Money back guarantee: procedures for exercising the right of withdrawal

As required by law, within 14 days of receipt of your product, you can exercise your right of withdrawal. You do not have to give reasons or to pay any penalty. With the exception of return costs, which are your responsibility, we will refund the full amount paid at the latest within 30 days of your withdrawal. On our proposal, you can also opt for another method of reimbursement.

As required by law, the right of withdrawal may be exercised for products made to order (engraving on metal case) according to the specifications of the consumer.

7. The duration of the contract and validity of the price.

Our price offers are valid only within the double limit of the validity of the offer concerned and availability.

Our offers of goods and prices are valid if they are available online on the site at the date of order


8. Applicable Law / Jurisdiction

These conditions are subject to French law.
In case of dispute on the substance or form, the French courts will be only competent


9. Contact us / customer service


If you wish to contact us, our customer service is available:

For information on our offers, to order, to monitor the execution of an order, to exercise his right of withdrawal or to obtain warranty at 02 31 91 42 84 (cost of a non-premium apppel) or at 06 75 20 96 46 (cost of a call to a non-premium mobile) from 9am to 19pm Monday to Saturday.

10. Personal information


We collect your personal information for the management of your orders and track our trade relations. They can be transmitted to our partners exclusively for the execution of your orders in accordance with these terms and conditions

Under the Data Protection Act of January 6, 1978, you have a right of access, cancellation, rectification and opposition to personal data about you. Simply write us msml01@aol.com online or by mail, indicating your name, email address, address and if possible your last order date.

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Appendix 1: Provisions of the Consumer Code concerning the legal guarantee of conformity

Article L211-4
The seller must deliver goods in conformity with the contract and liable for defects of conformity existing upon delivery.
It also answers the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or was carried out under his responsibility.

Article L211-5
To comply with the contract, the product must:
1 ° Be suitable for the purpose usually of a similar property and, where applicable:
- Match the description given by the trader and possess the qualities that he has presented to the buyer as a sample or model;
- The features that a buyer might reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;
2. Or have the features defined by mutual agreement by the parties or be suitable for any particular purpose for which the buyer made known to the seller and the latter accepted.

Article L211-6
The seller is not bound by public statements of the producer or his representative if it is established that he did not know and was not legitimately unable to know them.

Article L211-7
The lack of conformity which becomes apparent within six months from delivery of the goods are presumed to have existed at the time of delivery, unless proved otherwise.
The seller can combat this presumption if it is not compatible with the nature of the good or the defect invoked compliance.

Article L211-8
The buyer is entitled to demand compliance with the contract. It can not however challenge the compliance by invoking a fault he knew or could not ignore when contracted. This applies even when the default has its origin in the materials he himself has provided.

Article L211-9
In case of lack of conformity, the buyer chooses between the repair and replacement of the property.
However, the seller may not proceed according to the buyer's choice if the choice involves a manifestly disproportionate cost in relation to the other terms, given the value of the property or the importance of the defect. It is then required to make, where possible, according to non modality chosen by the buyer.

Article L211-10
If repair and replacement, are impossible, the buyer can make good and get refund the price or keep the good and get to some of the price.
The same option is open to him:
1. If the requested solution, proposed or agreed under article L. 211-9 of the can be implemented within the period of one month following the claim by the buyer;
2. Or if that solution can not be without great inconvenience to it given the nature of the property and use that research.
The resolution of the sale can not however be imposed if the lack of conformity is minor.

Article L211-11
The application of the provisions of Articles L. 211-9 and L. 211-10 takes place at no cost to the buyer.
Those provisions do not preclude the allocation of damages.

Article L211-12
The action resulting from lack of conformity lapses two years after delivery of the goods.

Article L211-13
The provisions of this section shall not deprive the buyer of the right to bring an action resulting from latent defects as resulting from Articles 1641 to 1649 of the Civil Code or any other action or non-contractual nature that it is recognized by the law.

Article L211-14
The recourse can be exercised by the final seller against successive vendors or brokers and producer of TPP, according to the principles of the Civil Code.

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Appendix 2: Provisions of the Civil Code concerning the guarantee against hidden defects

Article 1641
The seller must guarantee in respect of hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use that the buyer would not have acquired it, or not have paid a lower price if he had known.

Article 1642
The seller is not required to apparent defects which the buyer was able to convince himself.

Article 1642-1
The seller of a building to be constructed can not be discharged, either before the reception of the work, or before the expiry of a period of one month after the taking possession by the purchaser, construction defects or defects then of apparent compliance.
There will be no need to rescind the contract or reduction in price if the seller is obliged to repair.

Article 1643
It is held hidden defects, though he would not have known, except that in this case it has stipulated that it will be obliged to any warranty.

Article 1644
In the case of articles 1641 and 1643, the buyer has the choice to make the thing and get refund the price, or keep the thing and be making part of the price, as it will be refereed by experts .

Article 1645
If the seller knew the defects of the thing, he is bound only to restore the price he received, all damages to the buyer.

Article 1646
If the seller was unaware of the defects of the thing, shall be taken only to restore the price and to repay to the purchaser the costs of the sale.

Article 1646-1
The seller of a building to be constructed shall, on the receipt of work, obligations with architects, contractors and other persons linked to the project owner by a contract for hire themselves are held in application of Articles 1792, 1792-1, 1792-2 and 1792-3 of this Code.
These guarantees benefit the successive owners of the building.

There will be no place for resolution of the sale or reduction in price if the seller is obliged to repair the damage as defined in Articles 1792, 1792-1 and 1792-2 of this Code and assume warranty provided for Article 1792-3.

Article 1647
If the thing had perished vices due to poor quality, the loss is for the seller, who will be liable to the purchaser to restore the price and other compensations explained in the two preceding articles.
But the loss came by accident will be for the account of the buyer.

Article 1648
The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect.
In the case provided for in Article 1642-1, the action must be lodged, under penalty of foreclosure, in the year following the date on which the seller may be discharged apparent defects or lack of conformity.

Article 1649
It has no place in the sales made by authority of law.

WARNING: Supracube is not a toy intended for the children of less than fourteen years. The powerful magnetism of your Supracube can damage the electronic devices such as hard disk, credit card, medical device, etc. Supracube is not an object intended to diagnose or to handle diseases. The ingestion and, or, the introduction of balls magnetized by Supracube in the human body is dangerous for the health. Consult immediately a doctor if it occurs. Do not try to cut, to drill, to burn the balls of your Supracube.
Reynald Guyon - 8 rue Louis Aragon - 14160 Dives-sur-Mer / France - Téléphone : +33 675 20 96 46 - Siret : 80986530600017 - All rights reserved - 2009 - 2018 - French - Deutsch - Spanish - Italian